Case Study
Optical Tech Company: $1B+ test, measurement and optical technology solutions company
Results Visit our website at www.keste.com Optical Tech Company Keste Case Study: Industry High Technology Challenge With over 600+ field sales representatives, the client hand challenges in meeting the their customer/ partner demands for a timely and accurate sales quote process. This compromised their ability to close deals in a profitable way. On the customer side, the client dealt with low quoting accuracy, long approval processes, and data errors all equated to muddled orders, longer quote-to-order cycles and incorrect shipments. To retain customers, the company has to ship new and replacement orders for free...negatively impacting their bottom line even more. The company needed an integrated solution that could: • Provide a seamless flow of information between their Salesfo