Onshape Uses VictorOps to Pair TechOps and Devs for On-Call Management Onshape is a startup that applies cloud, web and mobile technologies to CAD. Paul Beltrani, TechOps at Onshape, was brought on board to quickly mature the startup’s operations. We talked with him for this case study about how he did it. “I give VictorOps a check once a month and they make the pain go away.” Because we’re a startup, we didn’t have a concept of on-call rotation a couple of months ago, but we de?nitely needed one. For us, it came down to building our own or paying for a service. I’ve used other on-call management products in the past, and I’ve set up my own systems – I didn’t want to do that again. I’m a big believer in outsourcing to the experts. With VictorOps, in a very short time, I got alerting, on-ca

Join for free to read