Case Study
The Native VictorOps Mobile App: A Game-Changer for Crowdtap
The Native VictorOps Mobile App: A Game-Changer for Crowdtap CrowdTap needed an on-call solution with a killer mobile app, so both Devs and Ops could contribute to application problem-solving. We talked with Michael D’Auria, Infrastructure Lead at CrowdTap, about how they used mobile collaboration to shift the mindset of their team. This is what he said. “The biggest draw for me was VictorOps’ native mobile app.” We used another on-call provider before VictorOps, but their mobile app was e?ectively unusable for me. Most of the time the app wouldn’t load, so I could almost never ack an alert. I ended up getting the alert on my phone and then switching to my computer to handle it, which kind of defeats the purpose. The biggest draw for me was VictorOps’ native mobile app. If something goes w