One of the World's Largest Public Specialty Insurance Giant Named in Forbes Transforms Document Lifecycle with Newgen
One of the World's Largest Public Specialty Insurance Giant Named in Forbes Transforms Document Lifecycle with Newgen
5 PagesA leading global specialty insurance giant headquartered in the US, with operations in over 180 countries, partnered with Newgen to overhaul its document management system. Facing challenges like excessive human intervention, disparate applications, and static templates, the insurer implemented Newgen’s Omnichannel Customer Engagement (CCM) and Contextual Content Services (ECM) platforms. This transformation enabled the creation of 300 dynamic, rules-based templates, streamlined operations, improved compliance, and significantly enhanced document generation, resulting in over 1 million documents produced annually and reduced turnaround times.
