The bank was looking to streamline its end-to-end leads management system for a seamless loan process. However, the lack of a unified lead management system was adversely impacting the bank's sales as well as operations departments. Business users were facing difficulty in managing the loan lifecycle, as updating the applications' information manually was slowing the process. Furthermore, there was a high risk of losing or misplacing critical data. All the manually created documents including the appraisal and legal notes, and sanction were leading to an increase in the processing cycle time. The Stumbling Blocks Industry: Banking A Leading Public Sector Bank in India Transforms its Leads Management System with Newgen SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT www.newgensoft.co

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