Case Study
One of Australia's leaders in wealth management needed to revisit its operating model for technology support
One of Australia's leaders in wealth management needed to revisit its operating model for technology support
Page 1 of 2 CASE STUDY Trans-form: Service Optimisation One of Australia?s leaders in wealth management needed to revisit its operating model for technology support. Situation The client is aggressively seeking to improve efficiency in its IT operations while maintaining high levels of service stability. The client was experiencing significant pressure from investors on its performance: ? Moderating growth in its core retail s