Case Study Cloud Contact Center Software Company Background Founded in 1981, OnBrand24 is a leading US provider of call center outsourcing services. The company operates a 24/7 call center for more than 100 clients in a variety of industries, such as ecommerce, retail, technology, health- care, insurance, and manufacturing. Inbound services include order processing and customer service, consumer affairs, continuity/club support, product recal

Join for free to read