Case Study RESULTS Achieved AS9100 • certification in 12 months. Increased first pass • yield to 99%. Improved • communications throughout the company. Established a culture • of continuous improvement, leading to other significant process improvements. COMPANY Niagara Specialty Metals, Inc. (NSM), located in Akron, NY is a rolling mill that processes highly alloyed steels into sheet and plate. They also provide conversion processes for titanium, temperature and corrosion resistant metals, electronic alloys, and other difficult to manufacture metals. SITUATION NSM wanted to drive future growth in the aerospace industry by obtaining AS9100 quality certification, the industry standard. AS9100 certification would also ensure that their business operations were repeatable and consistent. SOLUT

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