Case Study

National Trust undertook a formal procurement process in order to select a new partner for the delivery of DBA & Hosting for the CRM System.

National Trust undertook a formal procurement process in order to select a new partner for the delivery of DBA & Hosting for the CRM System.

Pages 2 Pages

The National Trust is a conservation charity established in 1894 to preserve and protect countryside and buildings of signifi cance in England, Wales and Northern Ireland. A well respected British institution, it has grown to become one of the UK’s largest charities and Europe’s largest conservation organisation. With over 4 million members it is already the UK’s largest membership organisation but has a vision to grow to 5 million members by 2020. Background The National Trust implemented Oracle E-Business Release 12 in 2009 as their CRM System in order to manage the transactions with their supporters. The solution consists of a number of Finance, Supply Chain and CRM modules. This is a large (3.5TB) and extended solution that is used across a number of sites. The Business Cha

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