The National Energy Foundation (NEF) transitioned from a conventional desktop phone system to a cloud-based VoIP telephony solution with GoTo Connect to support their shift to remote working during the pandemic. GoTo Connect enabled NEF to maintain efficient, effective service delivery with a fully remote team, providing flexibility, seamless communication, and centralized management. Camille Ruddle, Business Support Manager, highlights that this modern, cloud-based platform allowed NEF to adapt quickly, ensuring continuity of operations and supporting their mission to reduce fuel poverty and carbon emissions while fostering healthier communities.

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