Cobb Technologies, Virginia's largest independent copier dealer, has grown its managed services division by supporting business services including document management, IT, vCIO, NOC, SOC as a service, and VoIP. When Chris Wilson joined as Director of Managed Services, they sought to improve phone system management and remote IT support. They chose GoTo Connect and GoTo Resolve to manage and control phone systems efficiently and provide remote support, enabling high service levels to meet diverse client needs across their six Virginia offices and 9,000+ clients. This integration supports scalable, reliable communication and IT management in their expanding managed services business.

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