Mainstay Underwriting chose GoTo Connect to modernize their communications and support growth. GoTo offers a flexible, cloud-based phone system that enhances collaboration and simplifies communication with insurance brokers. The platform supports multiple locations, including the new office, enabling seamless call management across teams. GoTo's affordability and scalability address Mainstay’s prior issues with rigid VoIP solutions, providing user-friendly administration and robust features like intelligent call routing, unified messaging, and mobile access. This transformation improves operational efficiency and customer engagement, empowering Mainstay to innovate and outperform competitors.

Join for free to read