Case Study
Nando’s Restaurants and SupportDesk
Nando’s Restaurants and SupportDesk Nando’s order House-on-the-Hill to grill its IT service and facilities management Each morning emailed reminders pop up on a service desk in a restaurant complex in North West London to help make sure customers of the UK’s fastest growing restaurant can tuck into their favourite chicken dishes. The desk is a focal point of customer service at Nando’s, famous for its PERi-PERi chicken and serving some 900,000 diners a week at more than 235 restaurants under its distinctive red rooster logo around Britain’s high streets. Prompt Service The pop-up reminders are part of Nando’s service management system, notifying operators if connections are working between restaurants and food services company 3663 Logistics which delivers tonnes of chicken and other goods