World Challenge and SupportDesk CSM SupportDesk CSM Provides New Incident Log @ World Challenge? Jungle logbook spells help for teenage adventurers Nearly all World Challenge’s adventure skills development programmes for UK and other European schools go strictly according to plan – but when they don’t the pioneering organisation depends on SupportDesk from House-on-the-Hill. The Centre is based in World Challenge’s headquarters, to which it moved in February 2009, in High Wycombe, Buckinghamshire. The organisation, owned by major European holiday group TUI Travel Plc, employs 75 full-time and 45 part- time staff. “We register about 350 incidents a month in peak times, some of them involving multiple agencies, so the software is vital,” said Business Support Manager Josefine Fox. “SupportDe

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