National Gallery and SupportDesk FM SupportDesk FM @ The National Gallery. ?Picture perfect – How Service Management protects some of the world’s top artworks When it comes to keeping one of the world’s great art collections in eye-catching condition, integrated IT and infrastructure Service Management is proving to be a key part of the picture. Crucially, issues reported via SupportDesk include the conditions under which some of the world’s best known artworks are displayed. The light, temperature and humidity in the Gallery affect the paintings, which range from works of late Medieval and Renaissance Italy to the French Impressionists. Strict controls are therefore in place and any deviation must be reported instantly. Unlike some other museums and galleries, more or less the entire stoc

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