Namecheap In all aspects, Kayako provides Namecheap with value in buckets. As one of the leading Internet and domain services providers, our Internet-based customer support is very important to us. We require something reliable, reputable, good looking and accessible. In all aspects, Kayako provides Namecheap with value in buckets. Its integrated ticketing, chat and email makes it very easy to use and to keep a hold of all our customer support correspondence. One of the things we most value about Kayako is how carefully they have thought about actual real life support processes. Being able to set up predefined responses is time saving, but the best bit is the ‘Instant Response System’ - Kayako automatically searches our knowledgebase and offers up suggestions as the customer types out thei

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