Case Study
Pearson
Pearson As an enterprise, we needed the absolute best tools available. If you’re thinking helpdesks, you should think Kayako. Kayako were more than capable in handling all of our global support needs. Most importantly, we picked Kayako because of its long-standing reputation in helpdesk software and outstanding value. Kayako far outstrips its competitors on features with no corners cut. Our support desk never sleeps, so reliability is on the top of our shopping list. With Kayako, we can sleep at night knowing that our support desk will be well looked after. We save a great deal of money because all of the maintenance and hardware upkeep is handled for us. Being an international business, multilanguage support is on top of our list of key features. Kayako’s platform allows us to deliver cus