Case Study
MSIG Asia enhances customer experience with digital evolution
SUCCESS STORY MSIG Asia Industry • Insurance Solutions • OpenText TM Extended ECM • OpenText TM Exstream • OpenText TM AppWorks TM • OpenText TM Intelligent Capture MSIG Asia enhances customer experience with digital evolution International insurance company builds omnichannel self-service capabilities, grows business with OpenText information management platform “This OpenText customer-centric integration will help maximize our operational efficiencies across different lines of businesses and locations, which in turn helps lower expenses and strengthens our business infrastructure.” Joseph Yew CIO MSIG Asia Results Built seamless digital experience for business users and customers Enabled adaptability to meet changing needs, including self-service Lowered expenses and