Digital T r ansformation Customer Journey Digital Transformation World Wide T echnology (WWT)2 The rules of business—and public sector—are being rewritten nearly every day as a combination of technology advancements, evolving customer expectations, process enhancements (e.g., digitization), and new business models are forcing executives to rethink their IT strategies. Fundamentally, most organizations are trying to move faster, have greater agility, secure what matters most, and leverage insights to drive value. These objectives align directly to the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Security, Risk & Governance, and Predictive Analytics. Powering Digital T ransformation Enterprise DevOps Hybrid IT Management Security, Risk &

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