SUCCESS STORY Puget Sound Energy Industry • Energy Solutions • OpenText TM Document Presentment for SAP ® Solutions • OpenText TM Data Archiving for SAP ® Solutions • OpenText TM Extended ECM for SAP ® Solutions Washington State utility energizes customer experience with OpenText Puget Sound Energy optimizes enterprise content with OpenText Suite for SAP ® Solutions “One of the greatest features about OpenText Document Presentment Live is that graph. We did such a successful job that we have other utility customers calling us and asking, ‘Hey, how did you do that?’ And we say, ‘Well, we used OpenText Document Presentment Live’.” Anu Iyer IT adviser Puget Sound Energy Results Optimized document production process for enhanced customer engagement Rapid data archi

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