TIBCO Success Story: Telkomsel Business Challenge Because Telkomsel serves a dynamic, digital-savvy customer base, it wanted a scalable architecture for creating agile and relevant mobile products to keep up with subscriber demand. Transformation Telkomsel turned to TIBCO Cloud API Management, TIBCO BusinessWorks Container Edition, and TIBCO Fulfillment Order Management software to create an agile and scalable platform that provides omnichannel customer experience and better serves an increasing volume of mobile subscribers. Telkomsel Enhances Customer Experience with TIBCO “ TIBCO provides an agile architecture that responds to the needs of our stakeholders and our customers as they need it. We think the TIBCO Trailblazer Award acknowledges that vision and is evidence that

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