Mondelēz International, a global snacks company with over 80,000 employees and $130 million in annual travel spend, revamped its travel processes in 2020 to protect employees amid rising COVID-19 risks. The company introduced a three-tier trip approval system, requiring pre-trip approval from business critical approvers and regional security teams. BCD Travel's Trip Authorizer solution facilitated the change, ensuring compliance and safety. All bookings were redirected to offline agent teams, and BCD monitored compliance, ensuring travelers' safety. The "Travel the Right Way" campaign further improved booking accuracy and traveler satisfaction.

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