The Client Business Requirement Modernizing IT infrastructure for a biopharma service provider for increased productivity, greater efficiency and savings The client is a Fortune 500 company and one of the world’s leading providers of biopharmaceutical development and commercial outsourcing services with business in nearly 100 countries. They have helped develop or commercialize the top 50 best selling drugs on the market. They work with biopharmaceutical and health sciences customers to navigate the complex landscape with more predictability. Our client’s internal IT support teams were large and geographically dispersed. The client needed a solution to support and cater to their customers’ IT needs, and to ensure the stability, availability and continuity of their IT infrastru

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