The Client Business Challenges Predictive Analytics to Improve the Quality of Service of Telecom Equipment One of the top 3 telecom operators in the US, that provides fixed line and mobile telephone systems across the country. The client was experiencing frequent failures in their telecom network due to faulty components such as routers, switches, and servers. This was leading to a dip in the quality of service offered by the client, and could directly impact their business by causing customer dissatisfaction and churn. The client needed a solution which could: • Identify faulty components • Identify a pattern of the failures • Help minimize and reduce the production downtime • Improve and maintain service levels Beyond possible Our solution helped the client maintain their busi

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