Case Study
MLK Community Healthcare Reaches More Patients with Conversational AI
gyant.com | mlkch.org 1 gyant.com | | 1 in 5 users completed screenings in Spanish 88% screenings completed MLK Community Healthcare Reaches More Patients with Conversational AI About MLK Community Healthcare MLKCH is a private, nonprofi t, safety-net hospital and health system serving 1.3 million residents in South Los Angeles. MLKCH is focused on patient-centered, coordinated care delivery, both inside and beyond the hospital walls, using innovative approaches for community- based prevention and disease management. The system’s hospital, Martin Luther King, Jr. Community Hospital, is a 131-bed hospital that provides general acute care. Visit mlkch.org 37% of patient engagements were new patient interactions Products GYANT COVID-19 SERA (Screener and Emergency