Philips' 2025 Future Health Index reveals AI’s growing role in transforming healthcare amid global staff shortages and care delays. While 79% of healthcare professionals are optimistic about AI improving outcomes, only 59% of patients share that view. Patients worry about losing human connection and unclear data use, while professionals cite workflow integration, liability, and bias as concerns. To build trust, the report recommends: people-centered design, transparent AI use, rigorous validation, regulatory clarity, and cross-sector collaboration. With aligned innovation and safeguards, AI can expand access, reduce costs, and enhance patient-centered care globally.

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