Blue Turtle – January 2020 INVEST IN THE CORRECT ENTERPRISE TECHNOLOGY SOLUTIONS WITH BLUE TURTLE AND ENSURE THE OVERALL SUCCESS AND GROWTH OF YOUR ENTERPRISE CONVERSATIONAL AI Part 1 – The Anatomy of Conversational AI By Byron Wolff 2 Blue Turtle – January 2020 artificial intelligence (AI) that allows chatbots to understand user inputs, intents and sentiment, allowing systems to learn with every additional interaction. Add to this the surge in acceptance, and later reliance, on mobile and text messaging as a socially-accepted form of communication, and we have what many of us know as the modern-day chatbot. In 2016, Facebook founder Mark Zuckerberg stated “w e think that you should just be able to message a business in the same way you message a friend. You should get a quick respons

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