Customer Case Study (continued) 1 Founded in 1932, Miles & Stockbridge P.C. has enjoyed a rich history of well-planned growth, enduring client relationships and loyal community leadership for over 80 years. The Giva Service Management SuiteTM, including Giva® eHelpDeskTM, eKnowledgeManagerTM, eAssetManagerTM, and eChangeMangerTM was deployed in the cloud as their IT Service Desk solution. The Challenge By Ken Adams Chief Information Officer Becky Jones IT Service Desk Manger Founded in 1932, Miles & Stockbridge P.C. has enjoyed a rich history of well-planned growth, enduring client relationships and loyal community leadership for over 80 years. We support approximately 500 employees in 8 offices across the east coast of the USA. Since we are providing IT technical suppo

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