Merrill was in need of a full front office business transformation, including a full implementation of a Quote-to-Cash automation process.
Merrill was in need of a full front office business transformation, including a full implementation of a Quote-to-Cash automation process.
1 PagesOUT OF DATE SYSTEMS: Merrill was in need of a full front office business transformation, including a full implementation of a Quote-to-Cash automation process. INEFFICIENT QUOTING: The company’s current quoting process was entirely manual with slow turn times. BETTER INSIGHTS: Merrill’s team was seeking to improve pricing insights for better sales performance and to boost customer satisfaction. The Salesforce CPQ solution streamlined and standardized pricing across all regions and currencies. With the help of Simplus, the new QTC process provided better visibility into the approval process for sales reps as well as better insights into deal performance for management. The solution also eliminated the need for full-time resources devoted to SoW and proposal generation which
