DATAVAIL DATABASE SERVICES CASE STUDY Medium Enterprise Retail Company – “Improved application up-time and a better customer experience.” Introduction This case study of a medium enterprise retail company is based on a September 2018 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Monitoring and support of our local databases have helped us improve application uptime and drive a better experience for our guests and associates.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Lower costs Improve database admin

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