Case Study
Medium Enterprise Computer Software Company
Case Study: Medium Enterprise Computer Software Company Introduction This case study of a medium enterprise computer software company is based on a February 2016 survey of Quadient Technology customers. The profiled company asked to have their name blinded to protect their confidentiality. Challenges The client’s primary revenue stream is IT and Digital services : BPO, IT projects, Digital outputs, Mobile, email. They serve the following industries: Retail and loyalty Banks and financial services Insurance and Health Government, Telco & utilities Top drivers for purchasing Quadient® Inspire: Repurpose legacy templates and print output Sophisticated data handling and automation capabilities Consolidate multiple customer communications products Use Case The most important capabilities whe