We power the patient-centered healthcare revolution. MedAccess Urgent Care Averages Wait Times Under 15 Minutes MedAccess Urgent Care is a locally owned, locally operated urgent care with three locations in North Carolina: Roxboro, Youngsville, and Chapel Hill. THE CHALLENGE Registration, Performance, and Insight In February and April of 2016, MedAccess implemented Experity Patient Engagement.MD in their Youngsville and Roxboro locations with the following goals: • Improve wait and registration times • Gain insight into individual clinic performance • Address the disparity between new and current patient registration processes After implementing Experity Patient Engagement, MedAccess gained immediate access to wait time and throughput data, allowing them to identify additi

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