Case Study

McLaren Automotive -Fast Identification Production Problems And Improved Customer Service

McLaren Automotive -Fast Identification Production Problems And Improved Customer Service

Pages 1 Pages

E: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY MCLAREN AUTOMOTIVE Q  Global customer feedback programme Q  Closed-loop follow-up after every contact Q  Focus on NPS ratings to drive improvements in dealer experience and product quality )DVWLGHQWL?FDWLRQRI production problems and improved customer service M cLaren Automotive uses Feedback Ferret to manage its global customer feedback programme. Putting Customer Exp

Join for free to read