E: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY AUDI Q Using customer feedback to drive improvements in customer service across dealerships F eedback makes up part of the client job card: In a bid to improve customer experience, Audi dealers are using Feedback Ferret to equip themselves with vital customer information prior to customers arriving at the dealership so that they can improve their overall experience. A

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