Home

White Paper

Now on Now: The journey to exceptional customer service using Customer Service Management

Now on Now: The journey to exceptional customer service using Customer Service Management

ServiceNow
Pages 10 Pages

ServiceNow Customer Service Management (CSM) is a platform designed to help businesses maximize customer experiences and satisfaction by providing an omnichannel customer experience. It helps businesses provide excellent customer service by connecting front-office teams with back-office teams, processes, and systems, so they can resolve issues, proactively identify and fix problems, and simplify engagement to quickly handle customer requests.

Join for free to read

You Might Also Like


Kainos transforms customer service using GenAI with Now Assist
Case Study Kainos transforms customer service using GenAI with Now Assist
ServiceNow

Now Assist for Customer Service Management
Ebook Now Assist for Customer Service Management
ServiceNow

Telecommunications Service Operations Management with Now Assist
Ebook Telecommunications Service Operations Management with Now Assist
ServiceNow

Now on Now: Optimizing self-service customer support in the ServiceNow Community
White Paper Now on Now: Optimizing self-service customer support in the…
ServiceNow

More from ServiceNow


Kainos transforms customer service using GenAI with Now Assist
Case Study Kainos transforms customer service using GenAI with Now Assist
ServiceNow

Now Assist for Customer Service Management
Ebook Now Assist for Customer Service Management
ServiceNow

Telecommunications Service Operations Management with Now Assist
Ebook Telecommunications Service Operations Management with Now Assist
ServiceNow

Now on Now: Optimizing self-service customer support in the ServiceNow Community
White Paper Now on Now: Optimizing self-service customer support in the…
ServiceNow
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info