Case Study

Maximizing OR Efficiency: How Baptist Health Transformed Surgical Scheduling with iQueue

Maximizing OR Efficiency: How Baptist Health Transformed Surgical Scheduling with iQueue

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Baptist Health Jacksonville, a nonprofit healthcare system, partnered with LeanTaaS to implement iQueue for Operating Rooms across its facilities to address challenges with limited open OR time, block time reallocation, and lack of visibility into operational metrics. The Exchange, Collect, and Analyze modules streamlined block time management, increased transparency, and provided data-driven insights for leadership and surgeons. Within a year of launching iQueue, Baptist Medical Center South saw a 57% reduction in abandoned blocks, an 11% increase in block utilization, and a 25-day lead time for released time, leading to its expansion across 74 ORs and 14 endoscopy suites.

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