SUNY Upstate Medical University faced challenges with underutilized operating rooms and a lack of standardized, data-driven decision-making. To address this, they implemented iQueue for Operating Rooms to improve transparency, accountability, and utilization. The solution provided actionable insights, enabling surgeons to better manage their allocated time and release unused blocks earlier. In the first quarter, Upstate saw a 3.4% increase in weekly case volume, a 5.5% rise in OR usage during business hours, and improvements in key metrics like prime time and staffed room utilization. Additionally, release proactivity improved by 10 days, enhancing OR efficiency and patient access.

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