Case Study

Marine Federal Credit Union Shares 5 Favorite Features of Employee Knowledge Management™

Marine Federal Credit Union Shares 5 Favorite Features of Employee Knowledge Management™

Pages 4 Pages

Marine Federal Credit Union Shares 5 Favorite Features of Employee Knowledge ManagementTM 1. SCHEDULING REVIEW DATES FOR CONTENT Marine Federal Credit Union recognizes that excellent member service begins with the credit union employees. They take great care and pride in their training program and believe in making information widely accessible so each employee can easily find and follow policies, procedure, and product information to deliver accurate and consistent service to members. To help them do that, Marine Federal Credit Union utilizes Engageware’s Employee Knowledge ManagementTM. Stephanie Bailey, Training Coordinator, shares her five favorite features of the solution that make her job and that of her credit union team members, easier. Content is at the core of most financ

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