Jefferson Financial FCU Solves Knowledge Management Challenge REPLACING SHAREPOINT WITH A KNOWLEDGE MANAGEMENT SOLUTION When Jefferson Financial Federal Credit Union set out to find a new intranet, they recognized they needed something beyond a document storage system. Moving from SharePoint which housed a variety of documentation that was difficult to both manage from an administrative standpoint and navigate from a frontline employee standpoint, Jefferson Financial FCU realized what they really needed was knowledge management. Instead of bringing on additional staff to internally manage procedures within SharePoint, they found a unique offering in Engageware’s Employee Knowledge Management, and were able to launch it within 60 days While Jefferson Financial utilized SharePoint

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