Customer Success Story: 3Rivers Credit Union The Challenge Finding The RighT Sol UTion As a popular and fast-growing credit union, 3Rivers needed an appointment scheduling solution that would support its goals for continued innovation and impeccable service. 3Rivers also understood that, given the dynamic financial needs of its members’ lives, it was essential that their members be able to schedule an appointment with the right 3Rivers team member at a time and location that met their needs. “Your financial needs are one of the most important aspects of your life,” explains Jennifer Schmidt, 3Rivers’ AVP of Retail Operations. “Unfortunately, unlike being able to easily schedule a doctor or car appointment, members were unable to make an appointment with us to address their financ

Join for free to read