Case Study
Mandarin Oriental
Mandarin Oriental, a luxury hotel group, implemented Fourth's purchase-to-pay and inventory solution in 2012 to streamline its operations across its properties in the Americas. The system provides the regional corporate office with timely, accurate financial data, while at the property level, it standardizes purchase order processes, eliminates manual tasks, and ensures policy compliance. Fourth's solution integrates seamlessly with finance and point-of-sale systems, enhancing efficiency and preventing rogue purchasing. Operations Controller Ken Eng praises Fourth for its attention to detail and exceptional service, aligning with Mandarin Oriental’s high standards.