Case Study

Mandarin Oriental Hotel Group invests in global transformation to delight guests

Mandarin Oriental Hotel Group invests in global transformation to delight guests

infor.com Headquarters Hong Kong Locations 35 hotel properties worldwide Industry Hospitality Infor product Infor® Hotel Management Solution (HMS) Website mandarinoriental.com Video Infor HMS video overview Mandarin Oriental is an established leader in luxury hospitality, dedicated to its continuing mission of delighting guests. Its flagship property, The Mandarin, opened in Hong Kong in 1963. Today, Mandarin Oriental operates 35 hotel locations and 7 residential properties in 24 countries and territories. As the company grows and seeks to empower over 12,000 employees, it requires the right platforms and solutions to help teams focus on the right things while removing sources of friction in this new era of hospitality. To deliver service excellence in a world of ever-evolving gue

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