Case Study

Making the 24/7 Customer Experience Possible Through Monitoring

Making the 24/7 Customer Experience Possible Through Monitoring

Pages 4 Pages

Making the 24/7 Customer Experience Possible Through Monitoring page 1 SolarWinds ® web APM products give Traxo a new level of visibility, lower costs, and ease troubleshooting. For any 24/7 business, knowing when applications or infrastructure aren’t performing or whether systems are acting up is critical. “We like to know when things are going right too – that’s great,” says Chris Stevens, chief technology officer, Traxo, “but when things are going wrong, we expect to be alerted and need to troubleshoot quickly and easily.” Traxo’s customers are part of the broader travel ecosystem and include corporate travel and procurement organizations, travel management companies, expense management applications, and risk management services. They depend on the data aggregation company’s i

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