Je? Cards is Ground Superintendent for Lord’s Cricket Ground, owned by Marylebone Cricket Club (MCC). Before using 24/7 Software, Lord’s was utilizing outdated tools to communicate and respond to incidents, leading to delays and poor response times to customer needs. Lord’s recognized the need to change to a web-based software solution because their current processes did not meet their new requirements, they wanted all stakeholders to use one software solution, and customer expectations changed. They needed software that would be accessible by all users, improve their response times to incidents and issues, allow monitoring of life-safety equipment throughout Lord’s Cricket Ground. These requirements led to Lord’s implementing 24/7 Software’s Incident Management System. Afte

Join for free to read