Bruce Peterson is Security Supervisor for Williamson Medical Center. Before using 24/7 Software, Williamson Medical Center was utilizing CESI to handle its incident reporting and security o?cer tours throughout the hospital. Williamson Medical Center recognized that what they thought was working ?ne was not going to su?ce for the longevity of their operation. They needed software that would bring them into a new era of operations that included automated alerts, e?cient security tours, real-time communication of incidents, accurate tracking of incidents, and advanced analytics to understand everything occurring on the hospital property that a?ects visitors, employees, vendors, and patients. These requirements led to Williamson Medical Center implementing 24/7 Software’s Incid

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