Share this London Borough of Redbridge Cleaning up the streets with an AI-powered chatbot Business challenge A leader in innovative public services, the London Borough of Redbridge wanted to simplify communication with residents regarding rubbish collection. Transformation Working with IBM Business Partner EscalateAI Ltd., the London Borough of Redbridge launched its new Binbot, powered by IBM ® Watson ® technology. The chatbot can answer questions related to routine rubbish collections and empowers the public to easily report dumped garbage and other nuisances. Government With its administrative functions hosted in Redbridge Town Hall in Ilford, the London Borough of Redbridge oversees a host of public services including adult and children social care, regeneration, park

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