August 2021 | IDC Doc. #US48107721 An IDC Business Value Snapshot, sponsored by IBM © 2021 IDC Research, Inc. IDC materials are licensed for external use, and in no way does the use or publication of IDC research indicate IDC’s endorsement of the sponsor’s or licensee’s products or strategies. Privacy Policy | CCPA IDC’s study demonstrates the value for organizations using IBM AI-Powered Automation Solutions, including IBM Cloud Pak for Automation, IBM Automation Services, Integration, etc. Study participants reported that their use of IBM solutions has enabled business transformation through automation while increasing staff productivity and data driven insights. The Business Value of Using IBM AI-Powered Automation Solutions CUSTOMER QUOTE, TECHNOLOGY SERVICES COMPANY: Our

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