Case Study

Länsförsäkringar: Strengthens its Competitivness by Investing in Interactive Intelligence

Länsförsäkringar: Strengthens its Competitivness by Investing in Interactive Intelligence

Case Study Summary Customer: Länsförsäkringar, Västerbotten Head office: Umeå Industry: Insurance Products replaced: ? Ericsson MD 110 Number of users: ? Agents: 160 ? Office users: 40 The challenge: In line with the company’s growth, a growing need was also seen for a more advanced solution that could offer unified communication while still supporting the whole business and offering technically stable operations. P

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