Interactive Intelligence system in the National Agricultural Census and the National Census of Population and Housing
Interactive Intelligence system in the National Agricultural Census and the National Census of Population and Housing
2 PagesCase Study Summary Customer Central Statistical Office (CSO) Headquarter: Warsaw, Poland Industry: Public sector Previous product: ? None No. of users: ? 360 agents Challenge: To create a distributed contact center from scratch, embracing 16 branch offices, in a very short period (only a few weeks to launch the first system features). Implemented solutions: ? Customer Interaction Center ™ ? Interaction Recorde
