Appalachian Regional Healthcare (ARH) leverages Qlik AutoML™ on Qlik Cloud® to tackle challenges in Central Appalachia, including poverty, chronic health issues, and high appointment cancellation rates. By using predictive analytics, ARH identifies at-risk patients, addresses barriers like transportation and weather, and engages with them proactively. This approach has significantly reduced no-shows, improved patient outcomes, and recovered revenue—estimated at $6 million across 15 clinics in two years. Accessible machine learning tools and tailored training empowered ARH’s diverse team to achieve rapid results, proving the value of AI/ML in transforming healthcare operations in underserved communities.

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